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*Ping* An annoying, rude, or upsetting email just landed in your inbox. How sho…

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*Ping*

An annoying, rude, or upsetting email just landed in your inbox. How should you reply?

Swipe through for tips (and sample language) that will help you respond effectively.

Adapted from “How to Respond to an Upsetting Email,” by Elizabeth Danziger. Artist credit: HBR Staff; Anton Vierietin/Getty Images

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15 comments

  1. Respons dariku saat ada upsetting mteams chat kala itu udah proper belom ci? *mencari validasi kepada atasan scr objektif @fidel_aireene

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